- Online Purchase: Return within 7 days of receiving the product(s) ordered from the Midpoint Asia online store (www.midpointasia.com.my).
Example: If you received the product(s) on 1st May, please return the product(s) by shipping it to our warehouse by 7th May.
- Product(s) can be returned for exchange or refund if there is manufacturing defect only, provided the product(s) is returned in new and original condition with original product packaging and labels.
- Product(s) can be returned for exchange, depending on availability.
- For exchanges to product(s) of equivalent or lower price, no refunds will be given.
● For exchanges to product(s) of a higher price, you will be required to pay the difference
● Only product(s) purchased in Malaysia can be exchanged or returned.
● Midpoint Asia Sdn Bhd reserves the right for final decision to refund or exchange.
● Midpoint Asia Sdn Bhd reserves the right to amend this policy at any time without prior notice.